IMPACT 360 PROGRAM

Global
Capability

Centres

GCCEdge360 is designed for organisations building or expanding Global Capability Centres and requiring structured support across setup, operations, people, governance, compliance, technology enablement, and execution. The solution helps businesses establish scalable GCC structures, improve operational efficiency, strengthen leadership alignment, and build high-performing capability centres that support long-term business growth and operational excellence.

Strategic Planning

Operational excellence

Market Expansion

Capital Readiness

Ideal for

Indian businesses establishing or expanding Global Capability Centres

International companies establishing GCC operations in India

SMBs and growth-stage organisations building offshore capability centres

Organisations creating regional operational, technology, or shared service hubs

Businesses requiring GCC setup, operational advisory, and governance support

Best Suited When

The organisation is planning GCC setup, expansion, or operational scaling
Leadership teams require structured GCC execution and operational support
The business needs support with GCC governance, compliance, and operating models
Teams are facing challenges in hiring, operational alignment, or process standardisation
Expansion plans require scalable systems, operational visibility, and execution discipline

What Challenges It Solves

Navigating GCC setup, legal, and compliance requirements

Delays in operational readiness and execution planning

Challenges in hiring and retaining skilled GCC talent

Lack of structured operational systems and governance frameworks

Weak reporting structures and limited performance visibility

Leadership bandwidth constraints during GCC expansion

Misalignment between GCC operations and headquarters expectations

Difficulties in building scalable and sustainable GCC operations

What’s Included

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People

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GCC talent acquisition and onboarding support
KPI, KRA, and OKR-based performance management frameworks
Leadership and team capability development pathways
Employee engagement and retention initiatives
Fractional CXO and operational leadership support
Team structure and workforce planning advisory

Process

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GCC business planning and execution readiness support
SOPs, workflows, operational playbooks, and policy frameworks
Operational review systems and governance structures
MIS dashboards and reporting mechanisms
Role clarity and accountability frameworks
Process optimisation and operational efficiency support

Technology

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CRM, ERP, and HRMS advisory for GCC operations
Technology stack evaluation and implementation guidance
Process automation recommendations
Reporting and operational dashboard support
Workflow and collaboration tool advisory

Governance

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GCC company incorporation and market entry advisory
Legal, regulatory and compliance support
Governance and review frameworks
Risk management and internal control systems
Performance review and operational governance cadence
Operational oversight and leadership review mechanisms

Optional Enhancements

First 90-day GCC operational transition support

Local vendor , partner and EOR ecosystem setup

Founding team and leadership coaching

GCC culture integration and alignment support

Quarterly GCC operational health assessments

Strategic advisory retainers for long-term expansion support

Outcomes

Helps businesses establish compliant, operationally stable, and scalable GCC operations with stronger governance, execution systems, leadership alignment, and operational visibility while reducing expansion risks and operational dependency on headquarters teams.

Ready to Strengthen Your Organisation?

Lets start with a simple, strategic conversation to understand what your business needs.